Shipping & Delivery Policy

 Shipping & Delivery Policy

Processing Time

All orders are processed and prepared for shipment within 2 to 5 business days (excluding weekends and public holidays) after your payment is confirmed.

Shipping Time & Total Delivery Time 

  • Shipping Time refers to the carrier's transit time from our warehouse to your destination. This time frame varies by destination and shipping method.

  • Total Delivery Time is the sum of the Processing Time and the Shipping Time. Please expect potential delays during holidays, peak seasons, or due to customs inspections.

Shipping Rates & Delivery Estimates 

The following chart outlines the shipping options, rates, and estimated timeframes for different regions:

Region 

Countries/Regions

Free Shipping Threshold 

Standard Fee 

Total Delivery Time

Asia 

Singapore, Japan, South Korea, Malaysia, Hong Kong

Orders ≥$50

$4.00

7-14 Business Days

US Remote Areas

Hawaii, Alaska, Guam, Puerto Rico, US Minor Islands 

Orders ≥ $

$23.00

12-20 Business Days 

Global Standard /

USA (Contiguous), Canada, Europe, Australia, New Zealand, Mexico, Middle East, etc.

Orders ≥$

$8.00

9-17 Business Days

Available countries are shown at checkout.

Customs & Import Fees Notice:

Your order may be subject to import taxes or customs duties based on your country's regulations. These fees are typically the responsibility of the recipient upon delivery. For advance cost estimates, we recommend contacting your local customs office. Thank you for your understanding!

Tracking Order  :

You can track your order in the " Tracking Order" section of our website using the tracking number provided in your shipment confirmation email.

Contact Us 

For any questions about shipping, please email us at: [support@ribbcrush.com]